Terms of Service

Booking and payment

A charter is reserved when the NAUTI payment for it is confirmed on-chain. Until the payment transaction confirms, the dates are held but not guaranteed. Rates shown on a fleet listing are per charter day and quoted in NAUTI.

Cancellations and refunds

You can cancel a confirmed charter yourself, from your dashboard, at any time before it starts. No approval is involved: the cancellation is a transaction you sign, and the refund is paid by the booking contract in the same transaction.

Cancellations are refunded in full. No fee is deducted.

Refunds are returned to the wallet that paid for the booking. Network conditions determine settlement time; Polygon typically confirms within seconds. The exact refund is shown to you before you sign.

Rescheduling

Dates are moved from your dashboard, subject to the fleet being available for the new range and the charter running for the same number of days. A reschedule moves the existing booking rather than creating a new payment, and takes effect as soon as it confirms on-chain.

Rescheduling is free.

Fleet availability

Fleets withdrawn for maintenance cannot be booked. If a confirmed charter is affected by a boat becoming unavailable, we will offer an equivalent fleet or a full NAUTI refund.